How do I create a folder?

Make custom folders to organize your cases your way

You can create new folders a few different ways:

From the Folders tab

• Select the Folders icon (third icon from the top on the left toolbar)
• The Folders menu will pop up
• Click on the + icon next to Folders
• Select New Folder
• Find the folder in the Folders toolbar
• Click on Untitled Folder to rename it

From a Case 

• Find a case on either your My Cases or All Cases page
• Click on the Bookmark icon to the right of the case information
• Select New Folder 
• Click on the Folders icon on the left toolbar (third from the top)
• Select Untitled Folder to rename it

To learn how to add a case to an existing folder, click here