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Here's what's new on your PacerPro My Cases Page
Skip ahead to learn more about:- What happened to my homepage?
- Creating & Editing Distribution Lists
- Folders
- Editing Client/Matter Numbers
- State Courts
- Email Notification Settings (PDF2Go & Docket Updates)
What happened to my homepage?
When you log on, you'll still land on your My Cases page, where you can find all cases where you've already been added to the distribution.
The My Cases page makes it easier to view and sort through your bookmarked cases. We've also added an All Cases option so you can easily find all of the cases where your firm has an attorney of record --- without having to run a full PACER search.
To access All Cases:
- Go to the new toolbar on the left side of the screen
- Select the All Cases icon (second from the top)
How do I find a case I know is already set up in PacerPro?
You can use our new Filter Bar from either the My Cases or All Cases page to find the exact case or cases you're looking for.
- Click inside the Filter Bar on the top of the My Cases (to find a case you're already added to) or All Cases page (to find a firm case that you might not already be added to)
- Select the type of filter you'd like to use (for example, the client/matter number)
- Enter in the information you'd like to filter by
Can I add myself to an existing distribution?
Yes, you can now add yourself to existing distributions for your firm's cases without running a search!
- From the All Cases tab (second icon from the top on the toolbar to the left of the screen), scroll or use the filter bar to select the case you'd like to add yourself to the distribution
- Click the Bookmark icon to the right of the case information
- Select Add to My Cases
Can I add other people to a case distribution even if I'm not on it?
Yes, you can add others to existing firm distribution lists from either My Cases (for any case you already have bookmarked) or All Cases (for any case where the firm has an attorney of record):
- Scroll or use the filter bar on the top of the screen to find the case the case
- Select the Team icon (second from the right)
- Add an individual name or email address, or copy the members from an existing distribution onto this one
Can I organize my cases in folders?
Yes, you can create custom folders and organize your cases within them. Some examples of folders you create could be:
- Currently active cases
- Cases by attorney
- Cases by client/matter number
To create a folder:
- From either My Cases or All Cases, select a case you'd like to add to this new folder
- Click on the Bookmark icon to the right of the case information
- Under Add to Folder, select New Folder
- Click on the Folders tab (third icon from the top on the menu in the left toolbar)
- Select the newly-created folder
- Click on the case title to edit
To add cases to an existing folder:
- From either My Cases or All Cases, select a case you'd like to add to this new folder
- Click on the Bookmark icon to the right of the case information
- Under Add to Folder, select the folder to which you'd like to add this case
Coming soon: bulk-adding cases to folders, plus smart folders!
How do I add a client/matter number?
- Find the case either on My Cases or All Cases
- Click inside the field to the left of the case information to edit
- Enter the client/matter number associated with this case in the format required by your firm
How do I update a client/matter number for multiple cases?
- Filter the My Cases or All Cases page by client/matter number
- Enter the current client/matter number in the Filter Bar
- Enter the new client/matter number for each case to the left of the case information
- Coming soon: bulk actions
Which state courts are available?
PacerPro offers service in New York, Delaware, District of Columbia state courts, as well as certain courts and cases in California.
- Browse your All Cases page to see if any of your firm's cases in these courts have been set up, and choose whether to add yourself or another individual to the distribution.
- If you need to set up a New York state court case, contact your firm's PacerPro admin, or follow these instructions.
- If you need to set up a Delaware, D.C., or California case, contact your firm's PacerPro admin, or reach out to support@pacerpro.com
- Coming soon: more state courts! Reach out to support@pacerpro.com to add yourself to our list for updates on state courts, or to put in a request for a particular state.
What's new with PDF2Go and Docket Updates?
We've made it easier to figure out when you should expect to receive a PacerPro notification, and whether you'll be charged for it.
PDF2Go:
Note: There is never any charge for PDF2Go documents. PDF2Go documents are only guaranteed when an attorney at your firm has a notice of appearance in the case, and is properly set up with PacerPro.
- PDF2Go (lightning bolt) icon blue + ON: You will receive real-time PDF2Go notifications with documents attached because:
1) your firm has an attorney of record in the case who is
2) set up with PacerPro, and
3) you've bookmarked the case and your PDF2Go notification setting is ON - PDF2Go icon blue + IF AVL: You will only receive real-time PDF2Go notifications with documents attached if another PacerPro customer is set up with PacerPro in this case, because although you your firm does not have an attorney of record in the case, you have your PDF2Go notification setting ON to receive notifications if we happen to process them
- PDF2Go icon white + OFF: You will not receive any real-time notifications for this case because, while you have this case bookmarked, your PDF2Go settings are OFF
- To adjust any of these settings, or to learn more information about them, click the PDF2Go icon
Docket Updates (Tracks)
How often will I be charged for Docket Updates, and when will I receive notifications?
- The Calendar icon second from the right of the case information on your My Cases page indicates whether you have an Update Schedule set
- If this is set to Daily, Weekday, Weekly, or Monthly, you will incur PACER fees for the docket update at that frequency. You will receive a redline notification if there has been any activity on the docket within that timeframe, or if another user refreshes the docket or has a more frequent update schedule set.
- If the calendar is set to Manual, you will not be proactively charged for the update, but you will receive them if another user updates the docket or has an Update Schedule set on PacerPro
- If the calendar is set to Off, you will not receive any Docket Update notifications
- To adjust these settings or to learn more about them, click on the Docket Update icon for a specific case. If you intend to remove a Docket Update, make sure to turn off the Update Schedule before turning off the notification.
How do I know which cases will not send me alerts?
- If a case does not appear on your My Cases page, you will not receive PDF2Go or Docket Updates for it
- If a case appears on your My Cases page, but the PDF2Go and Docket Updates icons both say OFF, you will not receive updates for it.